DM
Daniel M
1 reviews | Active since Nov 2014
26 May 2026, 08:31
Old Mutual - Omart ****mers and Telkom
Old Mutual - Omart ****mers and Telkom I have been a dedicated customer with Omart Insure for cellphone insurance. Omarts and Telkom have proven to run a **** on South Africans. I have never skipped a payment or defaulted anyway and they are delaying to assist me. Telkom Direct Cresta store took my Iphone and never gave me a job card number. Now Omart wants TRJ number from me and refuse to process my claim after four years with no claim. There is a serious syndicate operating between Old Mutual Omart and Telkom. I will blast the entire complaints channels then go to social media then cancel all my old mutual investments then use my influence on social to get people to cancel everything.
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Replies (2)0
Replies (2)Old Mutual Insure's replyOfficial
26 May 2026, 09:36Dear Daniel
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply26 May 2026, 09:36
Official
Dear Daniel
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement
DM
Daniel M's updateReviewer Update
01 Jun 2026, 13:21Useless service provider!!!!!
DM
Daniel M's update01 Jun 2026, 13:21
Reviewer Update
Useless service provider!!!!!
