CS
Caroline S

1 reviews | Active since Aug 2011

16 Apr 2019, 09:49

Old mutual no morals whatsoever

So one of Old Mutual insurance clients drives into the back of me 7 months ago. This entire time they keep trying to wangle out of paying my insurance out so I can get my excess back. A rear end is automatically their clients fault but clearly old mutual has no sense of morality whatsoever. ****** the victim around for months right. If not why not. This is disgusting beyond words

0
Replies (4)
Old Mutual Insure
Old Mutual Insure's reply17 Apr 2019, 10:15
Official
Dear Caroline 

We apologize for the inconvenience, please let us have your claim number in order ro investigate the matter. ***

Regards  
CS
Caroline S's update23 Apr 2019, 09:23
Reviewer Update
Your clients name is Tiffany Almond. Her ID number is ********** 459084. The claim number I have is 24652. This is appalling that you are still ******ing the victim on this around 7 months later.
CS
Caroline S's update24 Apr 2019, 08:25
Reviewer Update
I expect an answer today! How dare you victimize me in this manner. Absolutely shoddy and appalling!
Old Mutual Insure
Old Mutual Insure's reply25 Apr 2019, 09:52
Official
Dear Caroline 

We have escalated the matter to our liabilities department.

Regards