JA
John A
1 reviews | Active since Apr 2011
03 Apr 2023, 15:05
Old Mutual messing up my credit report with unauthorised queries
Old Mutual is constantly running unauthorised credit checks on me. This is messing up my credit score! Could you PLEASE stop doing this and remove your queries, I did NOT request anything from you!
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual Insure's replyOfficial
03 Apr 2023, 17:05Dear John
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply03 Apr 2023, 17:05
Official
Dear John
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement