Old Mutual Insure threatens unrelated party.

Item: Old Mutual Insure
Rating: 1
Author: Michael C

last year my daughter had an accident wit someone who is Insured with Old Mutual Insure. I am with King Price who I am very happy with. The claim was settled quickly. Old Mutual Insure continues to harass me and threaten me that i am liable because my insurance company has not settled with them. At the very least this is ********* if not an outright lie. King Price warned me that this is a tactic that they might use.

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Replies (1)

Old Mutual Insure's replyOfficial

02 Nov 2020, 11:54

Dear Michael

Complaint about service

Please assist me with the claim number or reference number received from Old mutual insurer in order for me to assist you.

We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.

We look forward to resolving this matter in a manner that you will find satisfactory.

Yours sincerely

Consultant: Complaints Claims | People & Brand

Old Mutual Insure's reply02 Nov 2020, 11:54

Official