Old Mutual Insure NIGHTMARE

Item: Old Mutual Insure
Rating: 1
Author: Dineo O

I am insured by Old Mutual Insure through Indwe as the broker.

What a painful sin I committed.

I am having an issue with my car's bumper and light which are loose and falling off after the car was repaired.

Since 14 February 2024, I brought this matter under their attention. I have been following up since then. To date, NOTHING HAS BEEN SAID OR DONE,BUT EVERY MONTH MY ACCOUNT IS DEBITED. WHAT KIND OF WITCHCRAFT IS THIS?

South Africa and the World, take your money and run far away from Old Mutual Insure.

Helpful (0)

Replies (2)

Old Mutual Insure's replyOfficial

20 Mar 2024, 10:55

Dear Dineo Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerelyAssessor: Complaints & Continuous Improvement

Old Mutual Insure's reply20 Mar 2024, 10:55

Official

Dineo O's updateReviewer Update

20 Mar 2024, 13:20

Thanks Hello Peter,

Now that I brought the matter to the hello Peter platform, there is an appetite to resolve my matter

Dineo O's update20 Mar 2024, 13:20

Reviewer Update

Thanks Hello Peter,

Now that I brought the matter to the hello Peter platform, there is an appetite to resolve my matter