ZB
Zanda B
1 reviews | Active since Oct 2020
01 Sept 2021, 11:24
OLD MUTUAL INSURE IS A ****!!!!!!!
Warning: Do not insure with old mutual, please do not make that mistake, their mandate is to reject every claim its a big ****, I am taking them to court I'm in utter disbelief of their service. They have no problem taking your premiums every month but the day you have to claim you better be ready for a fight.
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Old Mutual Insure's replyOfficial
01 Sept 2021, 11:45 Dear Zanda Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply01 Sept 2021, 11:45
Official
Dear Zanda Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand