Old Mutual Insure is a geriatric service provider that should be subjected to corporate senicide

If I had the option to give zero stars, I would. I put in a third party claim against one of Old Mutual's insured clients, and even after having submitted all supporting documents and struggling for weeks, they've not done so much as call me back. Old Mutual, the oldest insurer in South Africa, is no "veteran" but rather an obsolete geriatric of the industry that should do the nation a favour and be committed to corporate senicide. My personal insurer, MiWay, sorted me out after a 4 minute phone call and two emails (they'll be getting my 5 star review)