1 reviews | Active since Oct 2019
Old Mutual Insure handled my complaint positively
1stly I would like to pass my sincere thanks to Hello Peter for acknowledging my complain and communicating with old mutual insure on my behalf. My hello Peter complaint claim number -*** was resolved swiftly and professionally. They ran their internal investigations and found that indeed they delayed the process of having my car fixed and they extended the car hire by an additional 30 days. MARITZA CORNELIUS was handling the investigation and was giving updates via email which has left me satisfied. Thank you for all the assistance and OLD MUTUAL INSURE for taking my case into consideration, I hope by the time I return the hired car, my personal vehicle would also be finished by the panel beaters. May old mutual extend this satisfactory treatment to all their clients who are incorrectly treated by brokers and staff members who do not fully do their job. Thank you.
Thank you for the wonderful compliment, we will pass this on to the relevant department.
Warm Regards
Consultant: Complaints Claims | People & Brand
Thank you for the wonderful compliment, we will pass this on to the relevant department.
Warm Regards
Consultant: Complaints Claims | People & Brand
