BM
Babalwa M
1 reviews | Active since Dec 2020
14 Dec 2020, 12:33
Old Mutual insure Disappointment
Extremely horrible experience with this insurance. Things went wrong from their dishonesty on the insurance quote to not being able to provide phone records when I needed them to resolve my dispute.
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Old Mutual Insure's replyOfficial
14 Dec 2020, 12:39Dear Babalwa Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Consultant: Complaints Claims | People & Brand
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply14 Dec 2020, 12:39
Official
Dear Babalwa Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Consultant: Complaints Claims | People & Brand
Consultant: Complaints Claims | People & Brand