1 reviews | Active since May 2022
Old Mutual Insure.
My vehicle and structure cover is with Old Mutual. Had storm damage in April 22, Old Mutual assessor came and assessed damages. They appointed Pak Construction to do repairs. Pak started repairs, worked 2 full days.Repairs were stopped by Pak and the reason given was that Old Mutual stopped the work. We accepted. We had the 2nd storm and our home got flooded because the Construction company's work was inferior. On investigation from our broker, we found out the Construction company had in fact got paid a huge amount after stopping work. We were then advised that the whole roof, ceilings and painting will be done which in fact was authorized the first time around. We gave the Construction company a 2nd chance to sort out the problem. Again the Construction company hired cheap labour's and the guy removing the ceilings, dropped the ceilings on my entire house, that is the appliances, furniture , wooden floors, cupboards wardrobes basically everything..the guy didn't cover anything. He was going to leave without cleaning up. When we asked him to clean up, he threw away most of our stuff out into the rubble. By the my house was not in a liveable condition My son who is asthmatic became violently ill. Pak Construction didn't bother to sort out anything. During this time and up until now Old Mutual hasn't had the decency to call us or sort out the issue. The 2 assessors are not here for the client but more for the Construction company who to me has caused this issue. How does Old Mutual keep Construction companies like Pak Construction on their panel. They are dishonest people and full of arrogance.correspondence are available from my broker. The Construction company for Old Mutual has made our living insecure and uncomfortable. We still waiting for the claims manager to call us. It's been weeks, no correspondence. Very disappointed.
