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michael V

1 reviews | Active since Sept 2014

24 Feb 2020, 20:20

Old mutual insurance bad when it gets to pay outs when you are not guilty

Hi i very, very disappointed with old mutual insure department , the following happen

I was involved in a accident on the 30/11/2019 with the company Hollywood bits Vereeniging,

I was coming down in General hertzog going to vereeniging , i was traveling in the right lane and Hollywood was traveling in the left lane , i slowed down for the pothole in my lane i went threw the pothole and drove on again , Hollywood was in the left lane further on there is also a pothole and decided to switch lanes without indicating and observing twice and i was already next to him traveling still in the right lane and he cane over without looking and he hit me from the side

Now OLD MUTUAL THE INSURANCE COMPANY OF HOLLYWOOD ONLY WANT TO DO A PAYMENT OF R7000 as my vehicle was written off by 3 Panel Beater Companies i want OLD MUTUAL to pay the damages on my vehicle because i did not made the mistake HOLLYWOOD BITS VEREENIGING DRIVER switch lanes WITHOUT LOOKING OR INDICATING , i bought my vehicle on the 29/11/2019 for R90 000 and did not even had a chance to take out a insurance on my name And it is so unfair because of OLD MUTUAL AND HOLLYWOOD i lost my job because i could not get to work and in the meantime Hollywoods Vereeniging car has been fix and they are driving with it

If there is anyone of OLD MUTUAL INSURANCE that is willing to talk to me about the accident and atleast a good settlement, so i can have my car repaired And the worst of all i struggle to get the people from OLD MUTUAL to get hold of them or them getting back at me

You can contact me on ***

Regards Bennie

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply25 Feb 2020, 09:58
Official
Dear Michael


Complaint about service 

 

We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 

 

We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. 

 

We look forward to resolving this matter in a manner that you will find satisfactory.

 

Yours sincerely

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