JC
Johan C

1 reviews | Active since Nov 2017

20 Feb 2018, 13:39

Old Mutual insurance BAD Service

My Upright freezer,Defy350litre was damaged and have been discontinued. Old mutual state that they will replace closest to closest to what insured had. But they do not do that in this case... They want to compensate me with a 227litre capacity freezer, while there is a 315litre freezer available!!! Poor poor service!!!

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply20 Feb 2018, 14:48
Official

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest

Old Mutual Insure Customer Experience