Old Mutual **** Insurance

On the 3rd of April 2023 i picked-up that my aircon on my vehicle with Reg 000 TENS GP is not working and vehicle was sent to the RMI dealer for diagnose. Full report was sent to the insurance together with quotation and service history. Insurance asked for better quote from the dealer which they did because they felt that 1st quote was bit excessive. Dealer managed to get an after market parts and send the revised quote to the insurance however the insurance is rejecting my claim based on the fact that i drove the car over 3000km a month and claiming that their policy state that i should drive not more than 3000km a month. I find this unfair because i am using the vehicle for personal use to and from work. At the inception of the policy 16/11/2022, i was asked over the telephone if i drive less than 3000km or more than 3000km and my feedback was that i drive more than 3000km. Now that there is a claim which insurance suppose to pay, i am being referred to the policy document. please see below response on the rejection for my claim Good day Unfortunately the claim has been declined. The policy is for private use and has a limit of 3000 km permissible travel per month. inception 16/11/***km current mileage 195405 km 19405 km travelled since inception ( 5 months ) 19405km/5 =3881 km average per month. This is nonsense insurance and wouldn't advise anyone to join their mechanical warranty insurance because you will just be wasting you time and money.