MK
Martin K
1 reviews | Active since Jun 2020
23 Jul 2021, 11:13
Old Mutual Insurance
Never use Old Mutual Insurance as they are bunch of ****** trying to not pay out claims, where my wife was in an accident with a brand new x6 with 200km on the clock and was wriiten off. The driver that jumped the robot was in a ****** vehicle. Our claim they don’t want to pay out because of speed she was doing….. she was on her way to help a friend that was in a car accident.
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Old Mutual Insure's replyOfficial
23 Jul 2021, 11:40Dear Martin
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply23 Jul 2021, 11:40
Official
Dear Martin
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand