GB
George B
1 reviews | Active since May 2022
26 May 2022, 15:15
Old Mutual Complaint
This company has been absolutely pathetic. They never get back to you and i have phoned and emailed them numerous times. When i wanted to put in a claim they said that it isn't specified on the policy,after the initial broker told me that there is no need to specify
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Old Mutual Insure's replyOfficial
27 May 2022, 11:24 Dear George Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply27 May 2022, 11:24
Official
Dear George Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand