Nyanna ****tswa at Mutual & Federal efficiency

After I lodged a claim my insurance broker whom I will not mention by name for the sake of their brand reputation, suddenly cancelled the booked car hire after 5 days creating the worst inconvinience, humiliation and victimisation without clear reasons. I emailed the Mutual & Federal complaints division since they are the underwriters, they investigated and were able to efficiently address the problem and provide feedback urgently.<br> <br> Thank you so much Mutual & Federal for your professional team and thanks to Nyanna ****tswa for working on this case efficiently.