1 reviews | Active since Sept 2016
Not paying out my claim
<p>Good day,</p> <p>I just want to let you guys know how bad the service is that I have received.</p> <p>I was in an accident on the 27 July 2016 and still today I’m waiting for them to pay out.</p> <p>I’m driving with a damaged vehicle and they just don’t care is it because of being a 3rd party claim.</p> <p>Well that’s no way of getting people to join you,</p> <p>I have been trying to get some feedback but no one can help me.</p> <p> There is always no answer or people dealing with your claim is on leave or they just drop the phone in your ear.</p> <p>I have send the quotes that you wanted I have been to your inspection centre you have told me that my claim has been registered but still no feedback on payment date.</p> <p>Can someone please just give me feedback or are we going to take this to the next level.</p> <p>I need to repair my car so I can use it without being pulled over from the police and giving me tickets for a unsafe car.</p> <p>I need to feed my family but without a car I cannot do this.</p> <p> </p> <p> </p>
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
