KB
Karl B
1 reviews | Active since Oct 2011
25 Jul 2022, 11:05
Not Nice of your staff
Hi Old Mutual
Do you get your FA's and managers to lie to the Ombudsman to cover their butts? I have proof that they admitted they where wrong, but tell another story to the Ombudsman
That is not nice is it?
Your thoughts
Kar Bulow
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Old Mutual Insure's replyOfficial
25 Jul 2022, 11:59Dear Karl
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply25 Jul 2022, 11:59
Official
Dear Karl
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand