MM
Melikhaya M

1 reviews | Active since Mar 2018

06 Apr 2018, 16:33

Non-payment by Old Mutual Insure (MF)

Their customer bumped into my car and when I made a third party claim, they required documentation and I provided them with everything they needed including pictures. After they received everything they promised to pay me until they changed their minds in last minutes. I had to spend more than R40,000 to fix my car from my pocket as they didnt pay me.

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply09 Apr 2018, 11:14
Official

Dear Melikhaya

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest

Old Mutual Insure Customer Experience