Non-payment

I am a 3rd party claimant with Mutual and Federal Insurance. Have been dealing with them since April 2015 and sad to say at best their some of their staff is *********** and have a laizzez faire attitude. Even their team leader has told me he is aware of all the negative publicity. What a joke ha ha change it then. They don't give a damn about me as the 3rd party claimant, when they now had the opportunity to shine, and maybe even gain a new customer. However they seem to just shrug it off and continue as is.<br> Might be time to rope in the ombudsman for help.We as the consumers should not allow the big companies to push us around. YOU HAVE 48 HOURS TO RESOLVE MY ISSUE MUTUAL AND FEDERAL!!!!!<br> <br> Thank the LORD I am not their customer. Imagine the poor service then !!!<br>