Non existent service.

I must say that not even one star is a fair rating. On 17th April 2021 I submitted a claim which was acknowledged by Old Mutual for motor damages 21st April 2021. Worse still I took my car to the panel beater and left it there for this assessment et al, an assessor did not pitch. Only on 24th May did the panel beater received authorisation for repair from the insurer. I received the now repaired car back on 8th June 2021. In effect Old Mutual did little or nothing during the last weeks of April and most of May. Frustratingly I was without a car for the best part of a month or more. Here`s the rub, I have attempted to speak to Daphne on 011- *** and have been cut off more than ten times and hence this review. I`m sorry but this is just pathetic service from Old Mutual but rest assured I cannot recommend Old Mutual to anybody and I will endeavour to satisfy my needs elsewhere. Rod Parker ***