No Service At All

<p>on the 4th December 2015 i had encounted a motorvehicle accident where it was not my fault, the guilty party was or is still insured with the above mentioned company. i have waited almost a year now for them to sort this out and to date have received no responses and no service from them. the assessor came out to assess my damages and said he would be back the next day and never did come back to assess further. to date no one has attempted to sort this out. when i do call the number i get put on hold for hours then eventually they drop the call. this was not my fault as i was on the highway driving and their client had skipped a stop street and bumped into my car making it a write off this company is doing ***** as i have received aletter stating that i owe them money, i would like to know how do they come up to that conclusion that i owe them money when this accident was not my fault. if this is not resolved asap seeing that it has almost been a whole year waiting on this i am going to the ombudsman and the media and tv where i will take this company on for *****. i have made appointments with 3rd degree already and was advised make this report and give you 1 week and then take it to the news and further. this is always the case with this companies they take peoples money and when they need to payout they have a whole lot of issues and excuses and change the stories around. i have my accident report where it was not my fauklt so please explain how do i owe you any monies and when ARE YOU COMING TO TAKE YOUR CAR OUT OF MY YARD AND PAY ME OUT!</p>