1 reviews | Active since May 2015
No response to various mails *****ing a recovery:
<p>Afternoon,</p> <p>MFBB246124</p> <p>We were involved in a motor accident in 2014, a clear description was given, the TP details were given as well as witness details.</p> <p>I am still waiting on feedback. Recently emails were sent 20.10.2016, 26.10.2016 and today 09.11.2016.</p> <p>The autoreply indicates that a representative will respond within 2 business days. </p> <p>Clearly this is not the case.</p> <p>Very unsatisfied!</p> <p> </p> <p> </p>
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience