1 reviews | Active since Jan 2013
No Response
To cancel a policy they state that you can phone or email them. I phone them (once) and they did not answer the phone. So I emailed them and got an automated response than my query will be handled within 48 hours. That did not happen.
If this is the kind of service they give for cancelling a policy what would the service be when someone actually wants to claim?
Dear Jakobus
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and kindly request that you provide us with your policy number so that we can assist you.
Old Mutual Insure Customer Experience
Dear Jakobus
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and kindly request that you provide us with your policy number so that we can assist you.
Old Mutual Insure Customer Experience