TM
Thabiso M

1 reviews | Active since May 2015

15 May 2015, 05:51

no payment

I not happy with the way M&F has handled my claim. My car was writtn off due to hail damage in March. Even up to date i havent got my pay out money. Last week i was informed by my broker that in 3days time payment would be made bt still nothing. I just want to know wat is the hold up because payment has already been confirmed.

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply18 May 2015, 14:01
Official
Hello Thabzsguda,

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest

Mutual and Federal Customer Experience