No interest in your customers and acknowledgement

When insuring with old mutual it takes 3x assessors 2 months before you get feedback on your claim or maybe no feedback. One of the worst insurance to ever insure with with unprofessional people that leave you with i will come back to you. My home have being broken into and wiped out. This insurance company is a one of its kind with assessors that they relay upon for information in order to reject their customers claims or delay the process and waist customers time and money. Honestly this to me is south africa worst insurance i have ever taken. What customer ethics, professionalism and turn around time do you offer but rather drag and taken forever holding the customer up in delays as you are trying to cause harm in rejection to my claim. Where is you integrity, customer service (feedback), ethics, principles and professional in a business that was once and insurance that was on peoples referrals. I have 2 properties insured with ur business and was looking at doing on going business with you. But seening this type of service received i am forced to look elsewhere.