TP
Thapelo P
1 reviews | Active since Dec 2015
29 Dec 2015, 12:13
No Feedback nor response on unresolved claim
I had lodged a claim since the beginning of November 2015, todate it has not bein finalised. no feedback, no follow up whatsoever to my queries. Mutual and Federal failed to resolve my claim within 2 months.
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Old Mutual Insure's replyOfficial
29 Dec 2015, 16:38Hello Chris3333,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply29 Dec 2015, 16:38
Official
Hello Chris3333,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience