PT
Peter T
1 reviews | Active since Dec 2018
11 Dec 2018, 15:22
No customer care at Old Mutual Insure
OMI is reluctant to resolve my complaint that i have lodged. There assessors took short cuts wanting to repair my Jeep Grand Cherokee SRT with secondhand parts which did not fit. Eventually they had to order a new part which will take weeks to arrive in the country leaving me stranded without a car for the holidays. They offer me a lousy R2400-00 for car hire. This problem is a result of their ill customer management, resulting that my car is not available for my use for at least six weeks.
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Replies (1)Old Mutual Insure's replyOfficial
24 Dec 2018, 11:23Dear Sir
We apologize for the inconvenience caused, we confirm that your complaint has been resolved.
Regards
We apologize for the inconvenience caused, we confirm that your complaint has been resolved.
Regards
Old Mutual Insure's reply24 Dec 2018, 11:23
Official
Dear Sir
We apologize for the inconvenience caused, we confirm that your complaint has been resolved.
Regards
We apologize for the inconvenience caused, we confirm that your complaint has been resolved.
Regards
