NN
Neal N
1 reviews | Active since May 2013
23 Dec 2015, 19:31
No courtesy vehicle
I opted for car hire when i added my vehicle to my policy. M&F says it fell through the nets and they didnt add onto my schedule and now upon claim they are refusing to honor.
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Old Mutual Insure's replyOfficial
23 Dec 2015, 19:49Hello raeneal1,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply23 Dec 2015, 19:49
Official
Hello raeneal1,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience