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Thandi T

1 reviews | Active since Aug 2024

29 Aug 2024, 15:18

Njabulo Mavundla was such a pleasure to interact with

Njabulo Mavundla was such a pleasure to interact with. He listened to my complaints, was patient and assisted me. Also, it was very punctual, calling at the time when I requested a call back. I honestly was considering cutting ties with Old Mutual after almost 13 years, but he was able to make me reconsider. He's a gem.

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply30 Aug 2024, 09:03
Official
Dear Thandi 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement