MM
Meriska M

1 reviews | Active since Mar 2025

26 Mar 2025, 12:44

My experience with Old Mutual insure at first was frustrating as it was a long process which took over two and a half months

My experience with Old Mutual insure at first was frustrating as it was a long process which took over two and a half months. The claim was first rejected and there was very little communication on the issue being resolved however after reporting it to complaints the matter had been resolved by Muhammed on the 26th of March and I am pleased with the outcome.

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply26 Mar 2025, 12:49
Official
Dear Meriska 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement