My claim was first rejected because of Telkom Corporate but Katlego from Telkom Franchise as well Mohammed from Old Mutual helped to get it overturned

Item: Old Mutual Insure
Rating: 5
Author: Pam M

My claim was first rejected because of Telkom Corporate but Katlego from Telkom Franchise as well Mohammed from Old Mutual helped to get it overturned. I'm excited about the outcome and will recommend customer to trust the insurer.

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Replies (1)

Old Mutual Insure's replyOfficial

15 Jan 2026, 14:59

Dear Pam

Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.

Warm Regards

ASSESSOR: COMPLAINTS & CONTINUOUS IMPROVEMENT

Old Mutual Insure's reply15 Jan 2026, 14:59

Official

Dear Pam

Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.

Warm Regards

ASSESSOR: COMPLAINTS & CONTINUOUS IMPROVEMENT