LN
Liz N

1 reviews | Active since Jul 2014

24 May 2024, 15:32

Mutual Pet Insurance

I have just had to make a claim for my pet insurance through Mutual Pets. I would like to say that I can highly recommend Mutual Pets. The whole process was handled efficiently, I received my pre authorisation letter within a few days of submitting the estimate and my claim was settled less than a week after submitting my vets invoice. What an absolute pleasure. I can and will reccomend Mutual Pet Insurance.

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply27 May 2024, 08:11
Official
Dear Liz 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement