QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

07 Aug 2017, 20:21

Mutual&Federal EFT/Debit Order Problem

<p>I would like to know why i am not allowed to pay my monthly premium via eft ? With the other insurers that i have been with there wasnt a problem, but with Mutual & Federal there is suddenly? > I do not like the debit order thing as money has been ****** from our account before then the debit order bounces back and i have to explain why the debit order didnt went through.</p> <p> </p> <p> </p>

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply08 Aug 2017, 08:51
Official

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest.

Regard’s

Old Mutual Insure Customer Experience