mutual and federal refusing to fix my car

I am a client of mutual & federal through Broker sure (completely helpless)<br> i had an accident near the end of may 2015 and i did everything as i was suppose to, my car got assessed by the panel beater of choice as per usual and a claim was sent through to me and i then submitted it to my broker.<br> <br> Anyway and out came the insurers assessor aswell to assess the car, the claim was approved and my car was in for repairs, by the 25th June, without me knowing that half the claim was s****ped and only the bumper to be fixed but the car had the cradle bent and it was clear that it was damaged from the. <br> <br> Its now 23 July with no car, the panel beater keeps calling me to fetch the car, i go to pick the car up and find things that are not done, the panel beater notifies me of what they were authorized to repair (which is fair), when i call my broker, the broker blames the panel beater, the panel beater blames the assessor<br> <br> I am now left in the crossfire with no vehicle, my policy states that I'm liable for a rental car for 30 days, mine was only 10 days, i told them about that nobody seemed to be interested<br> <br> I am so dissapointed with the extremely poor service i recieved M&F and Broker Sure