DN
Ditshiba N
1 reviews | Active since Jul 2024
21 Jul 2024, 17:42
Mr Db
Old mutual insurance company opened policies on my name without my permission. I dont know how and this policies started taking money from my persal on May, June and July. they are taking about R 964.00 per month. This is totally wrong and for future reference I don’t think I will ever join old mutual because of this *****. I have opened ***** case at old mutual bloemfontein mimosa mall still now i haven’t received case reference number.
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Replies (1)Old Mutual Insure's replyOfficial
22 Jul 2024, 09:52Dear Ditshiba Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
Yours sincerely Assessor: Complaints & Continuous Improvement
Yours sincerely Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply22 Jul 2024, 09:52
Official
Dear Ditshiba Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
Yours sincerely Assessor: Complaints & Continuous Improvement
Yours sincerely Assessor: Complaints & Continuous Improvement
