Motorvaps Service Plan

<p>I acquired (used car) a car in December 2016 from a car dealer in Joburg. The problem with this whole thing is that, i explained to a consultant who was giving me the quoation for a service plan that, the service book of the car in question, it looks like it is behind. Reasons for this, after buying the car, i was asked to bring it in for oil change, which was done, however, on return, the service book was not stamped. Fast foward, i then engaged with Motorvaps around April 2017 to acquire a service plan from them which was agreed upon, signed and then they proceeded to debit money from me. Fast foward, a service is now approaching, then a copy of the service book was now demanded and because of the predicament i have explained afore, things are now turning around for bad. Tom, Jerry and Simon nonsense is now being cited. Your bladi consultants even have an audicity to tell me, if the service book is behind, we are sorry we can't help you. And all this nonsense happens despite the explaination given as mentioned afore. All dismissive and full of themselves "we are sorry we can't help you nonsense". Bladi hell, this was explained to you and you accepted me into your business given my background and have paid you a lot of money for all the services you are refusing to render to me. I don't buy your bull****. I want my car serviced and that is going to be done by you. I will take this matter to a short term ombusdman. You have got a choice here of either servicing my car or returning all the money that you have taken from me from the inception of the policy. That much is a fair deal. All this bull**** of a serivce book being behind, it does not matter because on intervals that the car was services, there is a proof of service although the service book is not stamped. Get your acts together and stop acting like a bunch of ********* going around robbing people while wearing your ****en black and white suits. </p>