Motorvaps is part of Old mutual and together they will do what they can to not pay a claim.

So my Mercedes went in for a standard service B9 at the dealership. I pay R912 per month. Since 2017 for this plan. It is a service plan. Motorvaps decides that some of the parts, which forms part of the standard servicing on the gearbox and brakes, part of service B9 will not be covered, as they say this is in the clause that states that they only cover certain items, yet I am paying more, because I have the plan for my Mercedes benz. Then I get a call from a stupid arrogant "team leader" Tania or Tamsyn or something and get spoken to like am 2 years old. I find the arrogance of this company very disconcerting and I told her I will be going to the insurance ombudsman, to which she rep****: "it won't help, because this is not insurance".