BL
Brian L
1 reviews | Active since Feb 2014
09 Nov 2022, 21:18
Motor Vehicle Claim
I submitted a claim for a motor vehicle theft on 1 September 2022. To date, the claim is yet to be finalized.
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Old Mutual Insure's replyOfficial
10 Nov 2022, 07:02Dear Brian
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply10 Nov 2022, 07:02
Official
Dear Brian
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand