MB
Mahlogonolo B
1 reviews | Active since Apr 2023
21 Apr 2023, 05:52
Motor claim
Bad service, they took almost the whole month just to assess my vehicle then come back with a "write off"... It's been over 2 months now and I still don't know where I stand with them since they don't reply my emails and haven't settled my vehicle. 🚮🚮🚮
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual Insure's replyOfficial
21 Apr 2023, 10:24Dear Mahlogonolo
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply21 Apr 2023, 10:24
Official
Dear Mahlogonolo
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement