MOTOR CLAIM

WORST SERVICE REGARDING A CLAIM -WITH NO FEEDBACK AGENTS NOT AVAILABLE ,FROM MY CAR NOT BEING REALESED BY A SERVICE PROVIDER BECAUSE OLD MUTUAL INSURE OWES A SEVICE PROVIDER AND MY CAR WAS HELD AT RANDSOME , I KEEPT BEING **** TO BY AGENTS AND HEARING EXCUSES , NO MANAGER BOTHERED TO EVEN PICK UP THE PHONE AND CALL , I ESCALATED AND AGAIN NO ONE BOTHERED, NOW MY VEHICLE IS DAMAGED AND THE DAMAGES WERE NVER THERE EVEN THE TOWING COMPANY PROVED WITH IMAGES THAT THE CAR WAS IN ORDER WITH NO DAMAGES WHEN IT WAS COLLECTED AND DROPPED OFF, THERE IS NO RESPONSE FROM OLDMUTUAL THEIR NUMBERS ON THEIR SO CALLED MANAGERS SIGNATURES ARE NOT WORKING , I HAVE TO FOLLOW UP AND STILL GET NO ANSWERS. LEST SEE IF ANYONE WILL BOTHER TO RESOLVE MY QUERY