NN
Nick N

1 reviews | Active since Oct 2024

29 Oct 2024, 15:49

Mapule Oerson in the motor claims department was extremely helpful and transparent through the entire claims process

Mapule Oerson in the motor claims department was extremely helpful and transparent through the entire claims process. We dealt with an incredibly frustrating issue which was through no fault of Old Mutual, and she helped me (the broker) to resolve the issue. So a very big thank you to her. And a big thanks as well to Fiyaad and the rest of the OMI team who assisted in the matter.

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply30 Oct 2024, 12:01
Official
Dear Nick 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement