AC
Antonio C

1 reviews | Active since Jul 2016

02 Mar 2017, 10:25

M&F 3rd party claims service is a joke!!!

<p>M&F 3rd party claim is a joke, the consultrant that is deailing with my case is performing every time I call, raising her voice and not responding to my mails. </p> <p>1) 06.02.2017 they only loaded the attachments I sent on the 16.02.2017</p> <p>2) 16.02.2017 requested information sent it on the 20.02.2017 </p> <p>Still waiting for them to respond. And when I phone the phone is picked up and put down.</p>

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply02 Mar 2017, 11:46
Official

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest

Mutual and Federal Customer Experience