Let's make our problem his problem.

<p>Why do insurance companies instruct you where to fix your car and then when the place they recommended does not perform, it becomes your problem?</p> <p>I got a quote from a panel beater, after the dealer I bought my brand new Fiesta from assured me the warranty on my car will not be affected.</p> <p>However Mutual & Federal insisted that this was not the case.</p> <p>Poor old naive me listened. </p> <p>Now it has been four weeks and I still do not have my car back, the hire car agreement has run out and now I have to pay for it myself.</p> <p>No I understand there is no guarantee that if I sent the car to the place I initially planned on that there would not have been the same delay, but at least I could've taken the responsibility for choosing the slow panel beaters. </p> <p>Somehow, when the business that are forced down your throat does not perform, it becomes your problem.</p> <p>Thanks Mutual & Federal for treating me like an unvalued customer.</p>