EP
Eugene P

1 reviews | Active since Jan 2025

16 Mar 2026, 16:58

Kindly note that I was assisted by one of your very Competent Consultant in your Team by the name of Paballo Mphahlele His service has been nothing but Amazing and if we had more Retentions and Customer Service agents like him in the Country AI and Bots

Kindly note that I was assisted by one of your very Competent Consultant in your Team by the name of Paballo Mphahlele His service has been nothing but Amazing and if we had more Retentions and Customer Service agents like him in the Country AI and Bots will not stand a chance against Mankind. Paballo has been Courteous, wore a smile on the call all the time (even took a while) to get to you and ask for further discounts to beat clients current premium. He has left me with that warm fuzzy feeling after I dropped the call and all I can say is Kudos to Paballo for going the extra mile and ensuring his duties are carried out with the utmost best intention ,to save and retain Our Business, I wish this Country had more of you Paballo keep up the great work Paballo

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply16 Mar 2026, 17:04
Official
Dear Eugene

Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.

Warm Regards 

Assessor: Complaints & Continuous Improvement