IN
Innocentia N
1 reviews | Active since Jan 2012
25 Aug 2025, 06:41
Kgomotso Seleke use your brain for once
I sent an email weeks ago to the girl that declined my claim/complaint to have this nonsense of an insurance to be cancelled. She never rep****, and now you’re harassing me with your ****ty emails to pay my premiums. What the **** am I paying for if I was under insured? Are you people stupid?? When you get back to me tell me about the cancellation. And don’t call me cause I want nothing to do with your illiterate asses.
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Replies (1)Old Mutual Insure's replyOfficial
25 Aug 2025, 07:26Dear Innocentia
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details.
Yours sincerely
ASSESSOR: COMPLAINTS & CONTINUOUS IMPROVEMENT
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details.
Yours sincerely
ASSESSOR: COMPLAINTS & CONTINUOUS IMPROVEMENT
Old Mutual Insure's reply25 Aug 2025, 07:26
Official
Dear Innocentia
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details.
Yours sincerely
ASSESSOR: COMPLAINTS & CONTINUOUS IMPROVEMENT
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details.
Yours sincerely
ASSESSOR: COMPLAINTS & CONTINUOUS IMPROVEMENT
