1 reviews | Active since Mar 2017

01 Mar 2017, 22:20

Just plain ****

<p>The service I have received over the last week from them has been nothing but pathetic.</p> <p>Everytime I had to call then to follow up with my claim to see what the progress is </p> <p>They finally decided to give some half kind of an approval to get my vehicle fixed but the parts that were ****** from the vehicle are double of what they approved.</p> <p> </p> <p>Don't any of these claims people do their homework or job properly to find out exactly what the cost of the parts are</p> <p> </p> <p>Worst experience by far </p>

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply02 Mar 2017, 10:49
Official

Good day, Mr. Robb

Please note that we have received your complaint and in order to investigate further, we would like to request that you supply us with an alternative quote from an approved VW repairer.

Regards,

Customer Experience Team