MM
Mashadi M

1 reviews | Active since Aug 2024

07 Aug 2024, 10:08

I've been taken from pillar to post by old mutual, just to change my banking details,that caused my premium to lapse

I've been taken from pillar to post by old mutual, just to change my banking details,that caused my premium to lapse. Today 7th August 2024, got assisted by Rafieqa Nana, she listened to my challenges, was patient with me, kind and re instated my policy. I just want to say thank for the great service. Regards Mashadi Maifala

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply07 Aug 2024, 12:44
Official
Dear Mashadi 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement