AP
Anthony P

1 reviews | Active since Mar 2023

05 Oct 2025, 11:17

It went to extra time but Old Mutual Insurance manage to salvage a win

Well done to NOKULUNGA MLANGENI who is an asset to Old Mutual Insurance, saving their reputation and industry. Also thank you to MUHAMMED DABHELIA who saw the error within the company and choose to acknowledge the error , proceeding to apologise and thereafter take steps to resolve the issue at hand

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply06 Oct 2025, 08:06
Official
Dear Anthony 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement