MJCj
Madiakae Jane Chitja janekoao

1 reviews | Active since Jun 2024

21 Jun 2024, 05:39

It was soooooo difficult to get hold of Old Mutual Insure, i got hold of 3 assistance telling me im going through

It was soooooo difficult to get hold of Old Mutual Insure, i got hold of 3 assistance telling me im going through. Going through i had to stay online for more than 5 minutes, after that im still not in the right places to get assistance that im looking for, ive spent more airtime than i intended to. Thats my frustration i got. In the end i did receive help from the lady who was soooooo nice and helped me very quick. Thank you so much.

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply21 Jun 2024, 10:30
Official
Dear Madiakae 
 
Thank you for the wonderful compliment, Kindly assist with the name of the relevant person who assisted you in order for us to pass your compliment through to the relevant department and individual. 
  
 Warm Regards 
 
Assessor: Complaints & Continuous Improvement